Downtown Montreal Games Studio

Provide full premium customer support to High Value Customers / Players

Deliver superior customer service at all times

Messaging

Live support to include Chat and Phone

Respond promptly to Customers’ inquiries

Technical issues

Payment issues

Social Media Expert

Handle and resolve customer issues

Maintain records of Customer interactions and transactions

Keep detailed record details of inquiries, comments and or issues

Communicate and coordinate with internal departments

Desired Skills and Expertise:

  • Poker Expert (Texas Hold Em and Omaha Poker)
  • 2+ years of experience in US Customer Call Center Environment (required)
  • Passion for customer service
  • Strong emphasis on Customer satisfaction
  • Ability to make quick decisions, resolving issues effectively and efficiently are essential

  • Job Location
  • Company
The location shown on the map is approximate and is included for information purposes only.

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