Service Supervisor

Our client is an industry leader in aluminium and plastic recycling and a subsidiary of a major European leader in recycling solutions. They are currently looking for a service supervisor for their automated recuperator service centre.

Nature of position

Under the supervision of the director of operations, your job will be to organize, oversee, control, and evaluate the operational activities of the service centre (workshop and service technicians).

• Carry out any other task related to your duties.
• Maintain a positive working atmosphere and encourage teamwork;
• Regularly review the financial performance of the department and strive to meet the profitability goals set by the administration;
• Work closely with the sales department, informing them of any problem that arises or specific requests from clients;
• Ensure that the company's quality, service, and pricing policies are respected;
• Manage service contracts for the machines and equipment based on quality standards and the company's standards;
• Manage the inventory of parts and supplies;
• Plan and manage the work of about ten technicians and a dispatcher;

Required qualification

• College diploma in electronics, industrial electronics, industrial maintenance, or other relevant education and training;
• Minimum of 5 years of relevant experience as a service supervisor;
• Technical, mechanical, electrical, and PLC expertise;
• Bilingual (spoken and written French and English);
• Proficient with the MS Office suite;
• Skilled at managing and overseeing a service department.

Education / training

D.C.S. - Electronic technology, D.C.S. - Industrial electronics technology, D.C.S. - Industrial maintenance technology, D.C.S. - Mechanical engineering technic

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