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Shangri-La, Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonable accommodation in the application and interview process for this position upon request. Minimum 2 years previous work experience in a similar capacity w

Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonable accommodation in the application and interview process for this position upon request. With creativity, personal commitment and an emotional sense of tr

Maintain positive internal and external relationships, familiarity with local venues, attractions, restaurants, events, and Shangri-La hospitality standards. Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reaso

Interact with colleagues as internal customers, strategic partners in delivering Shangri-La hospitality from caring people according to brand service deliverables. Shangri-La, Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provid

Operational Competence Familiarity with/ability to learn and follow Shangri-La deliverables, Shangri-La Toronto service standards, programs, policies and procedures. Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provi

With creativity, personal commitment and an emotional sense of true hospitality, make the most positive first impression on guests in the Food & Beverage outlets through consistent application of Shangri-Las core practices; maximizing the balance between Colleague, Guest and Owner satisfaction. Main

Operational expertise - Demonstrates strong knowledge of Shangri-La service deliverables and Shangri-La Experience, SLTO service procedures, programs and policies. Polish all glassware and related tableware used in food service. Shangri-La, Toronto is compliant with its obligations under the Access

Minimum 2 year previous work experience in a world-class luxury brand in a similar capacity. With creativity, personal commitment and an emotional sense of true hospitality, make the most positive impact on guest experiences in the In Room Dining service operations through consistent application of

Interact with colleagues as internal customers, strategic partners in delivering Shangri-La hospitality from caring people according to brand service deliverables. Previous Shangri-La Hotels and Resorts experience an asset. Shangri-La Toronto is compliant with its obligations under the Accessibility

Communication 100 % fluency in English - verbal and written communication, displaying standards in line with Shangri-La expectations though appearance, manners, language and interactions. Delphi and other initiatives to build and maintain relationships for Shangri-La Torontos active and potential cl