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Amazon Web Services (AWS) is seeking a highly skilled Engagement Manager (EM) to lead the delivery of complex cloud solution projects. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, helping startups and Fortune 500 companies power their businesses.

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Strong understanding of IVR design, call routing, and skills-based routing within Amazon Connect. Experience with AI-dr

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Hands-on experience with Amazon Connect, including configuration, building user-friendly call and chat flows with autom

In English: The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). En raison de la nature du poste, qui implique des interactions avec d’autres entités d’Amazon à l’échelle mondiale ainsi qu’ave

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Monitor and troubleshoot the performance of the Amazon Connect environment. We are seeking an experienced Amazon Connec

Due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingualism French and English is required for this position. Puisque ce rôle nécessite que l’employé interagisse avec d’autres

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Hands-on experience with Amazon Connect, including configuration, building user-friendly call and chat flows with autom

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. This role will involve designing, deploying, and managing Amazon Connect-based contact center solutions, ensuring optim

Gestionnaire de bâtiments, Exploitation de centre de données / Data Center Facility Manager, DCEO chez Amazon Web Services (AWS). Étant donné l’interaction avec d’autres entités Amazon à l’échelle mondiale et avec des employés/parties prenantes dans différentes régions, le bilinguism

Maintain and optimize operational reporting to aggregate data across all brands & multiple different reporting systems to support the division’s Amazon & overall online business. Provide the Division with monthly market share reporting and category insights on Amazon. Knowledge of Amazon or other