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Founded in 2019, Felix is Canada's first end-to-end virtual healthcare experience, providing online treatment, prescription delivery, and ongoing care.We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canad

Founded in 2019, Felix is Canada's first end-to-end virtual healthcare experience, providing online treatment, prescription delivery, and ongoing care.We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canad

Founded in 2019, Felix is Canada's first end-to-end virtual healthcare experience, providing online treatment, prescription delivery, and ongoing care.We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canad

Able to interpret data to diagnose performance gaps and pull the right levers to positively impact CX performance metrics. Familiarity with CX tools such as Vitally, Zendesk, Salesforce, SendGrid, and SAP (highly regarded). As part of our Global Enablement team, you’ll play a pivotal role in embed

In partnership with CX leaders, you’ll also create foundational frameworks including competencies, KPI structures, and performance improvement plans that help teams execute efficiently and at scale. Own and deliver onboarding programs for new CX Heroes across Implementation, Success, Support, Payr

Engineering Manager – CX/CCaaS Platform. You will play a critical role in a highly collaborative and supportive environment, driving the development, reliability, and continuous improvement of the services and infrastructure that power Sangoma’s CX/CCaaS platform. Lead CX/CCaaS engineering teams

Build confidence and proficiency in our CX tech stack. Develop and maintain a library of CX playbooks, best-practice guides, and workflows. Reinforce a revenue mindset within CX — connecting great customer experiences to renewal, upsell, and cross-sell outcomes.

Lead CX/CCaaS engineering teams across software and infrastructure, ensuring the reliability, performance, and scalability of Sangoma’s customer experience platforms while driving the successful delivery of new features and services. Engineering Manager – CX/CCaaS Platform. You will play a criti

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.More than 1/3 of all food produced in the world is wasted.And that has a huge impact on the health of our planet.Through our marketplace app, we connect businesses that have unsold, surplus

Partner with regional CX leaders to design and deliver structured coaching frameworks and performance improvement plans (GAP/PIP). Deliver enablement around product features, updates, and launches to ensure CX teams are equipped to support customers effectively. Reinforce a revenue mindset within CX