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With creativity, personal commitment and an emotional sense of true hospitality, make the most positive impact on guest experiences in the In Room Dining service operations through consistent application of Shangri-Las core practices. Shangri-La Toronto is compliant with its obligations under the Ac

Interact with colleagues as internal customers, strategic partners in delivering Shangri-La hospitality from caring people according to brand service deliverables. Previous Shangri-La Hotels and Resorts experience an asset. Shangri-La Toronto is compliant with its obligations under the Accessibility

Operational expertise Demonstrates strong knowledge of Shangri-La service deliverables and Shangri-La Experience, SLTO service procedures, programs and policies. With creativity, personal commitment and an emotional sense of true hospitality, make the most positive impact on guest experiences in th

Minimum 2 year previous work experience in a similar capacity, ideally in a world-class luxury hotel brand. Demonstrate a high level of integrity, provide a 5-Star culinary experience to Guests and Colleagues in providing true Shangri-La hospitality from a caring family. Shangri-La Toronto is compli

Communication 100 % fluency in English - verbal and written communication, displaying standards in line with Shangri-La expectations though appearance, manners, language and interactions. Relationship & Impression ManagementOutstanding abilities to motivate, develop, build and maintain relationships

Maintain positive internal and external relationships, familiarity with local venues, attractions, restaurants, events, and Shangri-La hospitality standards. Polish all glassware and related tableware used in food service. Shangri-La Toronto is compliant with its obligations under the Accessibility

Operational Competence Familiarity with/ability to learn and follow Shangri-La deliverables, Shangri-La Toronto service standards, programs, policies and procedures. Communication 100% English language proficiency, other languages useful. Minimum 2 years previous work experience in a similar capacit

Maintain positive internal and external relationships, familiarity with local venues, attractions, restaurants, events, and Shangri-La hospitality standards. Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reaso

Operational Knowledge Learn and follow Shangri-La deliverables, Shangri-La Toronto and Housekeeping service standards, programs, policies and procedures. Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonabl

Operational Competence Familiarity with/ability to learn and follow Shangri-La deliverables, Shangri-La Toronto service standards, programs, policies and procedures. Maintain positive internal and external relationships, familiarity with local venues, attractions, restaurants, events, and Shangri-La