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Demonstrate a high level of integrity, provide a 5-Star culinary experience to Guests and Colleagues in providing true Shangri-La hospitality from a caring family. Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide

Operational expertise Demonstrates strong knowledge of Shangri-La service deliverables, Shangri-La Toronto service standards, programs, policies and procedures. Builds positive relationships and maintain familiarity with local venues, attractions, restaurants, events, and expertise on Shangri-La hos

Operational Competence Familiarity with/ability to learn and follow Shangri-La deliverables, Shangri-La Toronto service standards, programs, policies and procedures. Provide a 5-Star experience to guests, through Shangri-La hospitality from caring people. Communication 100% English language proficie

Previous Shangri-La Hotels and Resorts experience useful, or comparable experience with key competitor. Interact with colleagues as internal customers, strategic partners in delivering Shangri-La hospitality from caring people according to brand service deliverables. Shangri-La Toronto is compliant

Communication 100 % fluency in English - verbal and written communication, displaying standards in line with Shangri-La expectations though appearance, manners, language and interactions. Delphi and other initiatives to build and maintain relationships for Shangri-La Torontos active and potential cl

Demonstrate a high level of integrity, provide a 5-Star culinary experience to Guests and Colleagues in providing true Shangri-La hospitality from a caring family. Interact with Colleagues as internal customers, strategic partners in delivering Shangri-La hospitality from caring people according to

Interact with colleagues as internal customers, strategic partners in delivering Shangri-La hospitality from caring people according to brand service deliverables. Shangri-La, Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provid

Functional knowledge Demonstrates knowledge and competence in technical areas of HR including organizational development, progressive employee relations and work environment, recruitment, training, benefits administration, employment legislation, policy and program development. Shangri-La, Toronto i

Operational Knowledge Learn and follow Shangri-La deliverables, Shangri-La Toronto and Housekeeping service standards, programs, policies and procedures. Minimum 2 years previous work experience in a similar capacity within a world-class luxury hotel brand or service organizations. Demonstrate a hig

Operational expertise - Demonstrates strong knowledge of Shangri-La service deliverables and Shangri-La Experience, SLTO service procedures, programs and policies. Minimum 2 years previous work experience in a similar capacity, ideally in a world-class luxury hotel brand. With creativity, personal