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Build deep relationships with our customers and ensure overall positive customer sentiment Understand customer’s current state, goals, and their desired value outcomes and identify gaps required to get to their desired outcomes Build a success plan to achieve the desired outcome Measure the client

A leading email and landing page platform in Ottawa seeks a Customer Success Manager to enhance customer satisfaction post-implementation.Responsibilities include building client relationships, measuring success, and providing training.Ideal candidates should have 3+ years in customer success, stron

Analytical thinking to derive insights from various sets of dataAbility to leverage data to identify trends and uncover insightsAbility to build relationships with senior executives that have decision‐making responsibilities and to partner with executives and other leadership levels of the custome

A leading email and landing page platform in Ottawa seeks a Customer Success Manager to enhance customer satisfaction post-implementation.Responsibilities include building client relationships, measuring success, and providing training.Ideal candidates should have 3+ years in customer success, stron

Knak believes in creating an inclusive, barrier-free working environment. If you require ANY accommodation to the interview process please contact culture@knak. At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as video interviews which are transc

A dynamic SaaS company is seeking a Customer Success Manager to empower customers and enhance their campaign creation experience.The role involves building strong relationships, analyzing customer data, and ensuring clients derive full value from the platform.Candidates should have 3+ years in custo

Join us at Knak and be part of a team that’s revolutionizing email marketing for enterprise customers. We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creat

At Knak we have four foundational pillars. Knak believes in creating an inclusive, barrier-free working environment. If you require ANY accommodation to the interview process please contact culture@knak.

Interested in building your career at Knak? Get future opportunities sent straight to your email. We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation pla

A leading SaaS provider in Canada is seeking an Implementations Manager to join their Customer Success team.This role involves leading the implementation process for new clients, providing best practices, and ensuring successful adoption of the platform.The ideal candidate has 3+ years of experience