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What are the must-have skills for this role? o Amazon Connect, AWS, Cisco, Technical Architecture • Years of experience required for each skill? o 3 to 5 years Key Responsibilities: Deliver proof-of-concept projects, topical workshops, and solution deployments Lead technical and design discussions

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Amazon Connect-specific certifications or experience with contact center implementations. Optimize Amazon Connect workf

Python for creating AWS Lambda functions Customer Experience Optimization: Strong understanding of IVR design, call routing, and skills-based routing within Amazon Connect Implement best practices for call routing, IVR flows, and integration with AWS AI services like Amazon Lex and Polly Optimize Am

Only for Quebec location: fluency in French and English is required due to the nature of the role that requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada. Company Amazon Web Services Canada, Inc. EEO Statement Amazon is an

Une entreprise leader dans le cloud recherche un Architecte d'applications cloud à Montréal.Vous collaborerez avec des clients pour concevoir des solutions évolutives, en optimisant des applications pour le cloud AWS.Vous devez avoir plus de 6 ans d'expérience en développement de logiciels et �

Amazon is a total compensation company. Amazon Web Services Canada, Inc. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.

Une entreprise technologique mondiale recherche un Architecte de données pour son équipe à Montréal.Le candidat doit posséder plus de 5 ans d’expérience en architecture et mise en œuvre du nuage, une expertise en solutions de données évolutives et être compétent dans l'utilisation d'AWS

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. We are seeking an experienced Amazon Connect Specialist to join our team. This role will involve designing, deploying,

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Experience with AI-driven solutions like Amazon Lex for building chatbots or conversational agents. Integrate Amazon Co

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Experience with AI-driven solutions like Amazon Lex for building chatbots or conversational agents. Implement best prac