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Amazon Connect Senior Engineer. As the Amazon Connect Senior Engineer, you will engineer the most complex Contact Center applications imaginable. Amazon Connect (Lambda, DynamoDB, Cloud Formation etc.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. Amazon is a total compensation company.

Strong verbal and written communication skills, in French and English; due to the nature of the role which requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingual French and English is required for this position. Our

Une entreprise technologique majeure recherche un Gestionnaire d’Engagement pour diriger des projets de solutions cloud complexes à Montréal.Le candidat idéal aura plus de 3 ans d'expérience dans le cloud computing et des compétences démontrées en gestion de programmes techniques.Ce rôle e

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Optimize Amazon Connect workflows for enhanced customer interactions. Experience using Amazon QuickSight, Tableau, or o

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Monitor and troubleshoot the performance of the Amazon Connect environment. Integrate Amazon Connect with external syst

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. The ideal candidate will have end-to-end expertise in the configuration, integration, and administration of Amazon Conn

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Experience Architecting an end-to-end omnichannel cloud contact center with Amazon Connect, Lex, Pinpoint and other AWS

Proficiency in Amazon Connect Voice and Chat flows, Queues, Routing Profiles, Contact Lens, Step by Step Guides, Amazon Q for Connect, Agent workspace, Customer Profiles and cases. Experience Architecting an end-to-end omnichannel cloud contact center with Amazon Connect, Lex, Pinpoint and other AWS

Provide the Division with monthly market share reporting and category insights on Amazon. Knowledge of Amazon or other eRetailers operations a plus. The L’Oréal Dermatological Beauty Division (LDB) is looking for a passionate, bright and energetic digital candidate to join the eBusiness team arm