Office clerk and taking orders # 937

Look no further – this position is exclusively offered via Bedard Resources!

An amazing distribution company is currently looking to hire a customer service and order taking position. Do you have strong business relation skills, are you meticulous and known for your sense of humour? You can be the one we are looking for!

Administrative tasks:

• Receive, take daily orders and register them in the system (telephone, email, fax).
• Verify the availability of the merchandise – If broken, suggest an equivalent product when needed.
• Make sure to respect the lines of credit allocated to retailers in every invoice or take credit card payments, if applicable.
• Follow-up on orders.
• Send invoices related to orders and proceed to the payments.
• Confirm with the client the delivery deadline and contact them for any changes.
• Coordinate with the delivery dispatchers every day.
• Keep customer files up to date (delivery address, invoice address, contact person, banking information, etc.).
• Manage and coordinate the problems related to credit and cancelled orders.
• Send promotions to retailers according to their frequency.
• Send weekly inventory reports to retailers.
• Issue and maintain the price/product list and send clients upon the executive’s request.
• Carry out any other tasks relevant to the job.

If you are ready to take on new challenges, we would like to meet you!

The benefits of the position?

• Located in Laval with available parking.
• Growing company.
• Employee discount on many products.
• Full training on products offered.
• Feeling of belonging
• 1 sick day per year worked

Bedard Resources offers you:

• In business since 1996.
• We tailor to all industries.
• We have 10 convenient locations.
• Our services are free for job seekers.
• Your application will remain confidential at all time.

Requirements:

• High school diploma.
• Extensive knowledge in MS Office.
• At least 2 years of experience in a similar position (handling orders, invoicing and extensive knowledge of companies).
• Experience in customer service and retail, an asset.
• Understanding of the billing cycle versus the inventory levels.
• Excellent level of bilingualism (written and spoken).

The ideal candidate will:

• Be methodic and organized.
• Have good judgment and be discreet.
• Be analytical.
• Adapt to change.
• Be multi-skilled.
• Easily be able to work under pressure.
• Be able to work in a team and be energetic.
• Be resourceful and self-efficient.
• Have attention to detail.
• Easily be able to communicate with the clientele.

Salary: 5$ to 19$ per hour based on experience

Schedule: Day, 8:30 AM to 5 PM – 9 AM to 5 PM / 37.5 hours per week

Status: Permanent

You think you have what it takes? Please send your resume to Genevieve Depairon