Front Desk Supervisor #448

Look no further – this position is offered exclusively via Bedard Resources!

Are you interested in the hotel industry? Do you want to give the best customer service? Located in the heart of Downtown Montreal, our client is looking for a reception supervisor. 

The job mainly consists of:

• Managing and supervising a team of 18 people;
• Preparing the staff’s schedules;
• Managing absences, sick days and vacations;
• Managing the recall list;
• Making sure that the hotel’s quality standards are respected;
• Managing group arrivals;
• Managing clients’ complaints and solving problems (by telephone and/or in person);
• Be involved in new employees’ training and evaluation;
• Writing invoices and different reports;
• Doing other tasks related to the position.

If you are ready to take on new challenges, we want to meet you!

The benefits of the position?

• Range of fringe and dental benefits,
• Direct access to the metro,
• Stable company with an excellent reputation,
• Land in the Montreal region,
• Discounts for stays in the chain hotel.

Bedard Resources offers you:

• In business since 1996.
• We tailor to all industries.
• We have 10 convenient locations.
• Our services are free for job seekers.
• Your application will remain confidential at all time.

The ideal candidate will:

• Have excellent relation skills and team spirit.
• Take initiative, be independent, punctual and discreet.
• Easily create good relations and be focused on customer service.
• Manage priorities and respect schedules.
• Have experience in the hotel industry (150 rooms and more).

Requirements:

• Excellent level of bilingualism (French and English).
• Know a 3rd language, an asset.
• Comfortable in a computer-filled environment.
• Knowledge of Opera, an asset.
• Comfortable in a syndicated environment.
• Experience in the hotel industry, an asset.
• Be able to work standing.
• Flexible schedule.

Salary: Competitive.

Schedule: 7am to 3pm or 3pm to 11pm, according to the schedule (flexibility required).

Status: Permanent.

You think you have what it takes? Please send your resume by email to Julie Despins