THIS IS NOT A CALL CENTER!

Are you known for your interpersonal skills, tact and excellent customer service? We have the ideal job for you!

Do not miss your opportunity and send me your CV now.

Our client is a company well-known in the fashion industry and is seeking a bilingual, customer service oriented and professional person to be their customer service clerk for their office in Montreal.

Administrative tasks:

  • Give customer service by email to all our clients.
  • Solve problems with customer orders like sorting, lost delivery and price adjustment.
  • Trace and handle shipment problems with Purolator and with the shipment service.
  • Maintain a relation with the other departments involved with orders and shipment.
  • Handle all customer returns authorization requests.
  • Evaluate the reason of the return and, if valid, give a RA # for returning the damaged products to the warehouse. Give a credit note after receiving defective merchandise.
  • Help the sales team to answer customers’ questions by email or on the telephone.
  • Enter the orders in the system and answer all questions on hold relative to the order deliveries, cancellation dates, colours, assortments and prices.
  • Replace the receptionist every day for their lunch break.
  • Carry out any other similar tasks.

If you are ready to take on new challenges, we would like to meet you!

The benefits of the position?

  • Easily accessible by bus from the Crémazie metro.
  • This is not a call center.
  • Friendly and energetic team.
  • Available parking.
  • Renowned company.
  • Quick job start.

Bedard Resources offers you:

  • In business since 1996.
  • We tailor to all industries.
  • We have 10 convenient locations.
  • Our services are free for job seekers.
  • Your application will remain confidential at all time.

The ideal candidate will:

  • Be customer service oriented.
  • Take initiative and be organized.
  • Be resourceful and cheerful.

Requirements:

  • Knowledge in MS Office.
  • Excellent level of bilingualism (essential).
  • At least 2 years of experience in a similar position (customer service on the telephone or orders office).

Salary: 16$ to 18$ per hour, based on experience

Schedule: Day / 8:30 AM to 5:30 PM / Monday to Friday

Status: temporary, 1 month with possible extension

You think you have what it takes? Please send your resume to Laura de Boyer d’Eguilles

   customer service telephone customer service clerk

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  • Company
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Bédard Ressources Inc

Nous sommes une agence de placement spécialisée dans le recrutement de personnel et les ressources humaines. Avec une expertise de plus de 35 ans, nous offrons des emplois permanents et des emplois temporaires dans divers domaines tels que l’administration, le crédit, le secteur industriel ainsi que des postes de cadres...

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