Applicative Support Analyst (1 year) #401

Are you looking for a contract IT position in Dorval? Do not miss this opportunity!

Our client is a strong and energetic company in international transport, offering a unique workplace by giving employees occasions to achieve on a professional level. Our client encourages their employees’ development of their skills and talents, and implements everything to stand out as a prime employer with a pleasant work ambiance.

This company is looking for an Applicative Support Analyst who will be in charge of completing applicative tasks related to preventive maintenance, troubleshooting, reparation and system evolution, for a one-year contract.

Your tasks consist of:

• Being an application specialist.
• Being the resource person for:
• Analyzing and solving enquiries on applicative support.
• Analyzing needs and writing reports.
• Coordinating the resolution of support and change enquiries.
• Following-up with other teams and departments.
• Configuring during evolution demands.
• Doing quality insurance o demands and projects.
• Managing application upgrades.
• Respecting the level of involvement for internal services (SLA).
• Respecting agreements of service levels mentioned in the contracts.
• Updating applicative documentation.
• Doing inventory of the applications.
• Monitoring the application technology.
• Helping your immediate superior during negotiations with contract providers.
• Doing other related tasks.

Join today and be part of a very friendly team in an exciting environment!

The benefits of the position:

• Strong and energetic company in a unique workplace.
• Pleasant work ambiance in an environment full of exciting challenges.
• Company whose main focus is sustainable environment and protecting the environment.
• Occasions to achieve on a professional level.
• Access to a nearby gym.
• Some discounts and other benefits offered by some partners.
• The company has its own hockey league.
• Available parking space.
• Giant annual barbeque that gathers all employees.
• Good in-house communication by many means.
• Recognition of excellence prizes.
• Daycare in the workplace.
• Food court with cafeteria services.
• Friendly team of about 60 IT employees.

Bedard Resources offers you:

• In business since 1996.
• We tailor to all industries.
• We have 10 convenient locations.
• Our services are free for job seekers.
• Your application will remain confidential at all time.

The ideal candidate will be:

• Able to work under pressure while respecting schedules and manage priorities.
• Able to create and maintain professional relations based on trust and efficiency.
• A great communicator.
• Motivated, dynamic and have great team spirit.
• Organized, methodical, rigorous and independent.

Requirements:

• Computer science diploma or related certificates.
• Minimum 4 years of experience in an applicative support and maintenance position.
• Experience in managing and service providers’ follow-ups.
• Excellent knowledge of MS Office.
• Strong general knowledge in many computer categories.
• Experience using SQL Server and .NET (an asset).
• Excellent knowledge in French, spoken and written.
• Knowledge in English, an asset.

Salary: 75 000$ to 95 000$ per year, based on experience.

Schedule: Day / Flexible schedule (starting between 7:30am and 9am) / 37.5 hours per week.

Status: Contract – 1 year.

Please send your CV to Michael Tejirian