Our client is a major company specializing in the sales and distribution of materials and supplies for plumbing, heating, air conditioning, and water systems. They are currently looking for an air conditioning technical expert.

Nature of position

Under the supervision of the Head of HVACR, your job will mainly consist of providing technical support to our customers regarding the full range of air conditioning materials and supplies; in addition, you will provide our clients with technical advice about the same products.

  • Provide technical support and advice to clients by phone or in person;
  • Provide the necessary technical information, such as diagnostics, product specifications, etc;
  • Provide technical training to clients and to internal sales staff;
  • Enter orders into the computer system and follow up on them;
  • Build and maintain good client relations;
  • Work closely with other members of the branch in order to maintain a high level of customer satisfaction;
  • Carry out any other task related to your duties.

Required qualification

  • College diploma in building mechanicals, vocational diploma in refrigeration, or other relevant education/training;
  • Ten years of relevant experience with a distributor, wholesaler, or contractor, or as an HVAC mechanic;
  • Bilingual (French and English);
  • Proficient with Microsoft Office (Word, Excel, and Outlook);
  • Strong customer service skills.

Education / training

D.C.S. - Buiding mechanical systems technology, D.V.S. - Refrigeration

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Technogenie

Technogénie Ressources Inc. est une entreprise spécialisée en recrutement de ressources humaines techniques (ingénierie, gestionnaire, technique de génie, technologies de l'information, vente et représentation, approvisionnement et métiers techniques) ainsi qu'en gestion de carrière...

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